SGM-SF_2017with 12/20 Revisions

1 SGM-SF SGM-SF Summary - Discussion CG SECTION 1: SCOPE SGM-SF covers virtually all mitigation methods that protect occupants from radon and chemical vapor intrusion. CG SECTION 2: APPLICABILITY SGM-SF does not apply to mitigation systems installed prior to its effective date. CG SECTION 3: QUALIFIED CONTRACTORS Training and quality control of services are essential when providing mitigation services. Understanding Quality Management Be it a single person or a large firm: The larger the volume of work and the more complex the projects are, the more valuable a Quality Management System (QMS) becomes. • For managing quality, one compares written procedures (input) to successes and failures (output). • Input information includes written procedures for staff member roles and responsibilities, standards, codes, customer satisfaction and worker safety. • The output results are tracked (e.g., retest results, standards compliance and customer satisfaction). • The comparison if written procedures and output results identifies actions necessary to improve procedures and installation quality. CG Table 3.3 QMS fundamentals Illustrated as compared to ISO 9001-2008 (the international standard for Quality Management Systems). ISO 9001 Quality Management Systems (QMS) for Mitigation Professionals • 1.0 Scope; 1.1 General; • 4.1 “ General Requirements ” • 5.0 Top Management; 5.4 Planning; 5.4.1 Quality objectives: “ Quality objectives shall be measurable and consistent with the quality policy ” (e.g. System Installation Quality). A QMS begins with two written policy statements on quality. The following statements are examples that are consistent with ISO 9001: 1) System Installation Quality: Mitigation systems that are in compliance with standards, codes and statutes while also, to the extent practicable, achieving customer satisfaction. In addition, all related activities are conducted in a safe manner for both workers and occupants. 2) System Quality Objectives: Mitigation systems that will result, at a minimum, in reducing concentrations to below the target action level and, to the extent practicable, as low as reasonably achievable. In addition, the resulting systems will otherwise not jeopardize the health and safety of occupants or the public. 4.0 Quality management systems Summary Of Quality Plans & Quality Control 4.2.1 Documented procedures • Procedures (each juncture that may warrant written procedures). Normally, each important stage of installation would be broken out with a process or procedure that matched the quality goals. 4.2.1 Documented procedures include • Interaction between the processes; and • Control of documents and records (to include approvals, reviews, updates, distribution and storage.